Privacy Policy

Bloom Protocol ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

1.1 Information You Provide

• Account Information: Wallet address, email address (optional), username, and profile information
• Project Data: Information about projects you create, support, or interact with
• Transaction Data: On-chain transaction records related to your activities on our platform
• Communications: Messages, feedback, and support requests you send to us

1.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns
• Device Information: Browser type, operating system, IP address, and device identifiers
• Wallet Information: Public wallet addresses and transaction history on supported blockchains
• Cookies and Tracking: Session cookies, preferences, and analytics data

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our platform and services
• Process transactions and manage your account
• Send important updates about your account and our services
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and fraudulent activities
• Comply with legal obligations and enforce our terms of service

3. Blockchain Data

Please note that blockchain networks are public and transparent. Any transactions you make on-chain, including:

• Token transfers and interactions
• Smart contract interactions
• Project funding and support activities

Are permanently recorded on the blockchain and visible to anyone. We cannot delete or modify this data once recorded on-chain.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in these circumstances:

4.1 Service Providers

We may share information with third-party service providers who assist us in operating our platform, such as:

• Cloud hosting services
• Analytics providers
• Customer support tools
• Email service providers

4.2 Legal Requirements

We may disclose information if required by law or in response to:

• Court orders or legal processes
• Requests from law enforcement or government agencies
• Protection of our rights, property, or safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure development practices and code reviews

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records for analysis and auditing

On-chain data is permanent and cannot be deleted due to the immutable nature of blockchain technology.

7. Your Rights and Choices

7.1 Access and Correction

You can access and update your account information through your profile settings.

7.2 Data Portability

You may request a copy of your personal data in a structured, machine-readable format.

7.3 Deletion

You can request deletion of your account and associated personal data. Note that:

• Some information may be retained for legal or legitimate business purposes
• On-chain data cannot be deleted
• Cached or backup copies may take time to be removed

7.4 Communication Preferences

You can opt out of promotional communications through your account settings or by following unsubscribe instructions in emails.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links and Services

Our platform may contain links to third-party websites, wallets, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our platform
• Updating the "Last Updated" date
• Sending notification to registered users for significant changes

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]